Exclusively for our esteemed customers.
Is Your Recliner Sofa Showing Signs of Wear?
We at The Sofa Shop are here to breathe new life into your cherished recliner sofa. From minor wear and tear to extensive overhauls, our specialized service ensures your comfort remains uninterrupted.
Our Specialized Repair Services:
- Dipped Seats: Revive the original shape and comfort.
- Mechanisms & Electricals: Replace faulty mechanisms and renew smooth reclining.
- Springs & Frames: Ensure the longevity and durability of your sofa.
- Partial Replacement: Swap out specific parts. Please note, the new leather or fabric may have a slight variation from the original.
- Complete Reupholstery: Thinking of a complete makeover? We're up for it, though costs might sometimes make it a less feasible option.
The Sofa-Shop Difference:
- Outside Warranty Coverage: Even if your warranty has ended, we’re here to help.
- Cost-Effective Repairs: Pay only for parts, and enjoy our skilled labour for free.
- Extended Support: Make use of our repair service for up to 3 years after purchase.
- Depot & Courier Services: Bring your sofa to our depot or opt for our paid courier pickup and drop service for added convenience.
Your Repair Journey with Sofa-Shop:
1. Initiate Your Request:
- Email us at email@example.com with Repair Service - Outside Warranty as the subject.
- Include your order number, describe the problem, and attach clear images or videos.
2. Assessment & Stock Availability:
- We'll check for necessary parts. If unavailable, we’ll order them and log your request.
3. Send in Your Sofa:
- Once parts are ready, we’ll invite you to send your sofa to our depot.
4. Quick Repairs:
- Your sofa will be refurbished and ready within 7 days of its arrival.
5. Collection & Payment:
- After repair, you'll be intimated to collect it within the next 7 days.
- Please settle the payment for the parts before collection.
Queries or Concerns? Our dedicated team is here to assist. Contact us for more insights or clarifications about Sofa-Shop's commitment to your comfort.