Cancellations Policy
We understand that sometimes changes or cancellations to an order are necessary. Therefore, we have established a cancellation policy to provide our customers with flexibility and convenience.
If you have placed an order for a bespoke or made to measure product, kindly note that it is not eligible for cancellation or modification. However, for all other products, you may cancel your order up to 48 hours before the scheduled delivery date without incurring any charges.
We also understand that you may need to make changes to your order. If the desired replacement product is available in our stock, we will be happy to accommodate your request at any time prior to the delivery date. However, if the replacement product is not available, we will schedule a new delivery date for you accordingly.
If you need to cancel your order or make any changes, please don't hesitate to reach out to us. You can contact us by phone, and we will require your Order Number and specific cancellation or modification details.
We strive to make your shopping experience with us a pleasant and hassle-free one. Thank you for your business, and we look forward to serving you.